and Dekre informed me by mail (thanks for that) that the cause of the problem is finally known, because Acronis has sent an official statement by mail. Cause: Blame the cloud, issues in a data center Details can be found in the blog post Acronis True Image is loosing settings since Oct. Other users and blog readers also posted their experiences. Just noticed that on all of my multiple versions of True Image 2020 running on different PCs had lost some of their backup options concerning the notification settings yesterday and thus no reports had arrived concerning the daily backups. Martin referred to some posts in the Acronis forum where users are discussiong the issue. The issue resulted in large parts of the settings in the backup jobs being reset to default values. informed me about an issue with Acronis True Image (ATI). In retrospect: The lost ATI settings (Oct. ![]() Now Acronis has provided the explanation. Users of Acronis True Image (ATI), who use the product for backup, recently experienced a problem that the software forgot the backup settings.
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